{"id":8073,"date":"2026-03-13T02:47:12","date_gmt":"2026-03-12T23:47:12","guid":{"rendered":"https:\/\/business.hello-gel.com\/returns-exchanges-2\/"},"modified":"2026-03-13T03:16:15","modified_gmt":"2026-03-13T00:16:15","slug":"returns-exchanges","status":"publish","type":"page","link":"https:\/\/heylove.ua\/uk\/returns-exchanges\/","title":{"rendered":"\u041e\u0431\u043c\u0456\u043d \u0442\u0430 \u043f\u043e\u0432\u0435\u0440\u043d\u0435\u043d\u043d\u044f"},"content":{"rendered":"        <div class=\"hl-static-page hl-info-page\">\n        \n        <!-- Hero -->\n        <section class=\"hl-hero\">\n            <div class=\"hl-hero-inner\">\n                <span class=\"hl-hero-badge\">\u0406\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0456\u044f<\/span>\n                <h1>\u041e\u0431\u043c\u0456\u043d \u0442\u0430 \u043f\u043e\u0432\u0435\u0440\u043d\u0435\u043d\u043d\u044f<\/h1>\n                <p class=\"hl-hero-sub\">\u041c\u0438 \u0445\u043e\u0447\u0435\u043c\u043e, \u0449\u043e\u0431 \u0432\u0438 \u0431\u0443\u043b\u0438 \u043f\u043e\u0432\u043d\u0456\u0441\u0442\u044e \u0437\u0430\u0434\u043e\u0432\u043e\u043b\u0435\u043d\u0456. \u041e\u0441\u044c \u044f\u043a \u043f\u0440\u0430\u0446\u044e\u044e\u0442\u044c \u043f\u043e\u0432\u0435\u0440\u043d\u0435\u043d\u043d\u044f \u0442\u0430 \u043e\u0431\u043c\u0456\u043d.<\/p>\n            <\/div>\n        <\/section>\n\n        <!-- Return Policy -->\n        <section class=\"hl-section\">\n            <div class=\"hl-section-header\">\n                <h2>\u0423\u043c\u043e\u0432\u0438 \u043f\u043e\u0432\u0435\u0440\u043d\u0435\u043d\u043d\u044f<\/h2>\n            <\/div>\n            <div class=\"hl-policy-grid\">\n                <div class=\"hl-policy-box hl-policy-box--accent\">\n                    <div class=\"hl-policy-num\">14<\/div>\n                    <div class=\"hl-policy-text\">\n                        <strong>\u041a\u0430\u043b\u0435\u043d\u0434\u0430\u0440\u043d\u0438\u0445 \u0434\u043d\u0456\u0432<\/strong>\n                        <p>\u0423 \u0432\u0430\u0441 \u0454 14 \u0434\u043d\u0456\u0432 \u0437 \u0434\u0430\u0442\u0438 \u043e\u0442\u0440\u0438\u043c\u0430\u043d\u043d\u044f \u0434\u043b\u044f \u043e\u0444\u043e\u0440\u043c\u043b\u0435\u043d\u043d\u044f \u043f\u043e\u0432\u0435\u0440\u043d\u0435\u043d\u043d\u044f \u0430\u0431\u043e \u043e\u0431\u043c\u0456\u043d\u0443.<\/p>\n                    <\/div>\n                <\/div>\n                <div class=\"hl-policy-conditions\">\n                    <h3>\u0423\u043c\u043e\u0432\u0438 \u0434\u043b\u044f \u043f\u043e\u0432\u0435\u0440\u043d\u0435\u043d\u043d\u044f<\/h3>\n                    <ul class=\"hl-check-list\">\n                        <li><svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#6a9e5c\" stroke-width=\"2.5\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg> \u0422\u043e\u0432\u0430\u0440 \u043d\u0435 \u0432\u0438\u043a\u043e\u0440\u0438\u0441\u0442\u0430\u043d\u0438\u0439 \u0442\u0430 \u0443 \u043f\u043e\u0447\u0430\u0442\u043a\u043e\u0432\u043e\u043c\u0443 \u0441\u0442\u0430\u043d\u0456<\/li>\n                        <li><svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#6a9e5c\" stroke-width=\"2.5\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg> \u041e\u0440\u0438\u0433\u0456\u043d\u0430\u043b\u044c\u043d\u0430 \u0443\u043f\u0430\u043a\u043e\u0432\u043a\u0430 \u0446\u0456\u043b\u0456\u0441\u043d\u0430 \u0442\u0430 \u043d\u0435\u043f\u043e\u0448\u043a\u043e\u0434\u0436\u0435\u043d\u0430<\/li>\n                        <li><svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#6a9e5c\" stroke-width=\"2.5\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg> \u0422\u043e\u0432\u0430\u0440 \u043a\u043e\u043c\u043f\u043b\u0435\u043a\u0442\u043d\u0438\u0439 \u0437 \u0443\u0441\u0456\u043c\u0430 \u0441\u043a\u043b\u0430\u0434\u043e\u0432\u0438\u043c\u0438<\/li>\n                    <\/ul>\n                <\/div>\n            <\/div>\n        <\/section>\n\n        <!-- Non-returnable -->\n        <section class=\"hl-section hl-section--alt\">\n            <div class=\"hl-section-header\">\n                <h2>\u0422\u043e\u0432\u0430\u0440\u0438, \u0449\u043e \u043d\u0435 \u043f\u0456\u0434\u043b\u044f\u0433\u0430\u044e\u0442\u044c \u043f\u043e\u0432\u0435\u0440\u043d\u0435\u043d\u043d\u044e<\/h2>\n                <p class=\"hl-section-desc\">\u0417\u0433\u0456\u0434\u043d\u043e \u0437 \u0432\u0438\u043c\u043e\u0433\u0430\u043c\u0438 \u0433\u0456\u0433\u0456\u0454\u043d\u0438 \u0442\u0430 \u0431\u0435\u0437\u043f\u0435\u043a\u0438, \u043d\u0430\u0441\u0442\u0443\u043f\u043d\u0456 \u0442\u043e\u0432\u0430\u0440\u0438 \u043d\u0435 \u043f\u0456\u0434\u043b\u044f\u0433\u0430\u044e\u0442\u044c \u043f\u043e\u0432\u0435\u0440\u043d\u0435\u043d\u043d\u044e \u043f\u0456\u0441\u043b\u044f \u0440\u043e\u0437\u043a\u0440\u0438\u0442\u0442\u044f:<\/p>\n            <\/div>\n            <div class=\"hl-noreturn-grid\">\n                <div class=\"hl-noreturn-item\"><svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#c57a5a\" stroke-width=\"2\"><line x1=\"18\" y1=\"6\" x2=\"6\" y2=\"18\"\/><line x1=\"6\" y1=\"6\" x2=\"18\" y2=\"18\"\/><\/svg><span>\u0413\u0435\u043b\u044c-\u043b\u0430\u043a\u0438 \u0442\u0430 \u043b\u0430\u043a\u0438 \u0434\u043b\u044f \u043d\u0456\u0433\u0442\u0456\u0432<\/span><\/div><div class=\"hl-noreturn-item\"><svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#c57a5a\" stroke-width=\"2\"><line x1=\"18\" y1=\"6\" x2=\"6\" y2=\"18\"\/><line x1=\"6\" y1=\"6\" x2=\"18\" y2=\"18\"\/><\/svg><span>\u0413\u0435\u043b\u0456, \u0430\u043a\u0440\u0438\u043b\u0438 \u0442\u0430 \u0440\u043e\u0431\u043e\u0447\u0456 \u043c\u0430\u0442\u0435\u0440\u0456\u0430\u043b\u0438<\/span><\/div><div class=\"hl-noreturn-item\"><svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#c57a5a\" stroke-width=\"2\"><line x1=\"18\" y1=\"6\" x2=\"6\" y2=\"18\"\/><line x1=\"6\" y1=\"6\" x2=\"18\" y2=\"18\"\/><\/svg><span>\u041f\u0435\u043d\u0437\u043b\u0438\u043a\u0438 \u0442\u0430 \u043d\u0430\u0431\u043e\u0440\u0438 \u043f\u0435\u043d\u0437\u043b\u0456\u0432<\/span><\/div><div class=\"hl-noreturn-item\"><svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#c57a5a\" stroke-width=\"2\"><line x1=\"18\" y1=\"6\" x2=\"6\" y2=\"18\"\/><line x1=\"6\" y1=\"6\" x2=\"18\" y2=\"18\"\/><\/svg><span>\u041f\u0438\u043b\u043a\u0438, \u0431\u0430\u0444\u0438 \u0442\u0430 \u043f\u043e\u043b\u0456\u0440\u0443\u0432\u0430\u043b\u044c\u043d\u0438\u043a\u0438<\/span><\/div><div class=\"hl-noreturn-item\"><svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#c57a5a\" stroke-width=\"2\"><line x1=\"18\" y1=\"6\" x2=\"6\" y2=\"18\"\/><line x1=\"6\" y1=\"6\" x2=\"18\" y2=\"18\"\/><\/svg><span>\u0406\u043d\u0441\u0442\u0440\u0443\u043c\u0435\u043d\u0442\u0438 \u0434\u043b\u044f \u043c\u0430\u043d\u0456\u043a\u044e\u0440\u0443 (\u043a\u0443\u0441\u0430\u0447\u043a\u0438, \u043d\u043e\u0436\u0438\u0446\u0456)<\/span><\/div><div class=\"hl-noreturn-item\"><svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#c57a5a\" stroke-width=\"2\"><line x1=\"18\" y1=\"6\" x2=\"6\" y2=\"18\"\/><line x1=\"6\" y1=\"6\" x2=\"18\" y2=\"18\"\/><\/svg><span>\u0420\u0456\u0434\u0438\u043d\u0438 \u0442\u0430 \u0440\u0435\u043c\u0443\u0432\u0435\u0440\u0438<\/span><\/div>            <\/div>\n        <\/section>\n\n        <!-- Exchange Process Steps -->\n        <section class=\"hl-section\">\n            <div class=\"hl-section-header\">\n                <h2>\u042f\u043a \u043f\u043e\u0432\u0435\u0440\u043d\u0443\u0442\u0438 \u0430\u0431\u043e \u043e\u0431\u043c\u0456\u043d\u044f\u0442\u0438<\/h2>\n            <\/div>\n            <div class=\"hl-steps\">\n                <div class=\"hl-step\">\n                    <div class=\"hl-step-num\">1<\/div>\n                    <h3>\u0417\u0432&#039;\u044f\u0436\u0456\u0442\u044c\u0441\u044f \u0437 \u043d\u0430\u043c\u0438<\/h3>\n                    <p>\u041d\u0430\u043f\u0438\u0448\u0456\u0442\u044c \u043d\u0430\u043c \u043f\u043e \u0442\u0435\u043b\u0435\u0444\u043e\u043d\u0443, email \u0430\u0431\u043e \u0447\u0435\u0440\u0435\u0437 \u0444\u043e\u0440\u043c\u0443 \u0437\u0432\u043e\u0440\u043e\u0442\u043d\u043e\u0433\u043e \u0437\u0432&#039;\u044f\u0437\u043a\u0443. \u041e\u043f\u0438\u0448\u0456\u0442\u044c \u043f\u0440\u043e\u0431\u043b\u0435\u043c\u0443 \u0442\u0430 \u0432\u043a\u0430\u0436\u0456\u0442\u044c \u043d\u043e\u043c\u0435\u0440 \u0437\u0430\u043c\u043e\u0432\u043b\u0435\u043d\u043d\u044f.<\/p>\n                <\/div>\n                <div class=\"hl-step-arrow\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><polyline points=\"9 18 15 12 9 6\"\/><\/svg><\/div>\n                <div class=\"hl-step\">\n                    <div class=\"hl-step-num\">2<\/div>\n                    <h3>\u0412\u0456\u0434\u043f\u0440\u0430\u0432\u0442\u0435 \u0442\u043e\u0432\u0430\u0440<\/h3>\n                    <p>\u041d\u0430\u0434\u0456\u0448\u043b\u0456\u0442\u044c \u0442\u043e\u0432\u0430\u0440 \u043d\u0430\u0437\u0430\u0434 \u041d\u043e\u0432\u043e\u044e \u041f\u043e\u0448\u0442\u043e\u044e. \u0414\u043e\u0441\u0442\u0430\u0432\u043a\u0430 \u043f\u043e\u0432\u0435\u0440\u043d\u0435\u043d\u043d\u044f \u0437\u0430 \u0440\u0430\u0445\u0443\u043d\u043e\u043a \u0432\u0456\u0434\u043f\u0440\u0430\u0432\u043d\u0438\u043a\u0430, \u044f\u043a\u0449\u043e \u043f\u043e\u0432\u0435\u0440\u043d\u0435\u043d\u043d\u044f \u043d\u0435 \u0447\u0435\u0440\u0435\u0437 \u043d\u0430\u0448\u0443 \u043f\u043e\u043c\u0438\u043b\u043a\u0443.<\/p>\n                <\/div>\n                <div class=\"hl-step-arrow\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><polyline points=\"9 18 15 12 9 6\"\/><\/svg><\/div>\n                <div class=\"hl-step\">\n                    <div class=\"hl-step-num\">3<\/div>\n                    <h3>\u041e\u0442\u0440\u0438\u043c\u0430\u0439\u0442\u0435 \u043a\u043e\u0448\u0442\u0438<\/h3>\n                    <p>\u041f\u0456\u0441\u043b\u044f \u043e\u0442\u0440\u0438\u043c\u0430\u043d\u043d\u044f \u0442\u0430 \u043f\u0435\u0440\u0435\u0432\u0456\u0440\u043a\u0438 \u0442\u043e\u0432\u0430\u0440\u0443 \u043f\u043e\u0432\u0435\u0440\u043d\u0435\u043d\u043d\u044f \u043a\u043e\u0448\u0442\u0456\u0432 \u0431\u0443\u0434\u0435 \u043e\u0431\u0440\u043e\u0431\u043b\u0435\u043d\u043e \u043f\u0440\u043e\u0442\u044f\u0433\u043e\u043c 3 \u0440\u043e\u0431\u043e\u0447\u0438\u0445 \u0434\u043d\u0456\u0432 \u043d\u0430 \u0432\u0430\u0448\u0443 \u043a\u0430\u0440\u0442\u043a\u0443.<\/p>\n                <\/div>\n            <\/div>\n        <\/section>\n\n        <!-- CTA -->\n        <section class=\"hl-section hl-section--alt hl-section--cta\">\n            <div class=\"hl-cta-box\">\n                <h2>\u041f\u043e\u0442\u0440\u0456\u0431\u043d\u0430 \u0434\u043e\u043f\u043e\u043c\u043e\u0433\u0430?<\/h2>\n                <p>\u041d\u0430\u0448\u0430 \u043a\u043e\u043c\u0430\u043d\u0434\u0430 \u043f\u0456\u0434\u0442\u0440\u0438\u043c\u043a\u0438 \u0456\u0437 \u0437\u0430\u0434\u043e\u0432\u043e\u043b\u0435\u043d\u043d\u044f\u043c \u0434\u043e\u043f\u043e\u043c\u043e\u0436\u0435 \u0432\u0430\u043c \u0437 \u0431\u0443\u0434\u044c-\u044f\u043a\u0438\u043c\u0438 \u043f\u0438\u0442\u0430\u043d\u043d\u044f\u043c\u0438 \u0449\u043e\u0434\u043e \u043f\u043e\u0432\u0435\u0440\u043d\u0435\u043d\u043d\u044f \u0430\u0431\u043e \u043e\u0431\u043c\u0456\u043d\u0443.<\/p>\n                <a href=\"https:\/\/heylove.ua\/uk\/contact-us\/\" class=\"hl-btn-primary\">\u041d\u0430\u043f\u0438\u0441\u0430\u0442\u0438 \u0432 \u043f\u0456\u0434\u0442\u0440\u0438\u043c\u043a\u0443<\/a>\n            <\/div>\n        <\/section>\n\n        <\/div>\n        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